FAQs
Find answers to common questions about our coffee, ordering, shipping, and more. We're here to help you get the most from your Sene's Coffee experience.
What types of coffee beans do you offer? We source premium single-origin and blend coffees from around the world, roasted fresh to order.
How should I store my coffee? Keep beans in an airtight container away from heat, light, and moisture for maximum freshness.
What's your return policy? We stand behind our products. Contact us within 30 days if you're not satisfied.
Do you offer decaf options? Yes, we have a selection of decaffeinated beans and blends available.
How long does shipping take? Orders typically arrive within 5-7 business days. Expedited options are available at checkout.
Can I schedule recurring deliveries? Absolutely. Set up a subscription to receive your favorite coffee on your preferred schedule.
What grind options do you provide? We offer whole bean, coarse, medium, fine, and espresso grinds. Choose at purchase.
Are your coffees organic or fair trade? Many of our selections are certified organic and fair trade. Check individual product pages for details.
Do you ship internationally? Currently we ship within the United States. International orders coming soon.
How do I contact customer support? Reach out via email or our contact form on the website. We respond within 24 hours.